IT Support
We provide comprehensive IT support services for Melbourne businesses, ensuring your technology infrastructure runs smoothly 24/7. Our experienced professionals prevent downtime and optimise performance, so you can focus on growing your business.
Server/Workstation Maintenance
Our experienced professionals ensure the seamless operation of your servers and workstations, preventing downtime and optimising performance. Trust us to handle the technical details.
Server/Workstation Services
- 24/7 server monitoring
- Performance optimisation
- Security patching
- Capacity planning
- Disaster recovery
Software Management
Stay ahead of the curve with our prompt and efficient software services. Whether it’s installing new software, applying updates, or executing system upgrades, we keep your technology infrastructure up-to-date and secure.
Software Services
- Software installations
- Automated updates
- License management
- Compatibility testing
- Upgrade planning
Network Services
We employ advanced monitoring tools to keep a vigilant eye on your internet and network systems. Proactive monitoring allows us to identify and address potential issues before they impact your business operations.
- Real-time network monitoring
- Bandwidth optimisation/QOS
- Connectivity troubleshooting
- Network security
- Performance reporting
Support Options
Onsite Support
Count on us for responsive on-site support when you need hands-on assistance. Our technicians arrive promptly to resolve issues with minimal disruption to your workflow.
Remote Support
Get immediate assistance through our secure remote support services. Most issues can be resolved quickly without the need for an on-site visit.
24/7 Services
Backup Services
Data is the lifeblood of your business. Our 24/7 backup services guarantee the security and accessibility of your data, providing peace of mind in the face of unexpected events.
- Automated backups
- Offsite storage
- Rapid recovery
- Backup testing
- Retention policies
Round-the-Clock Support
At Accunet, support knows no downtime. Our dedicated team is available 24/7/365, ready to assist with any IT challenges you may encounter. Your business never sleeps, and neither do we.
Why Choose Our IT Support
- Proactive problem solvers: We anticipate issues before they happen
- Tailored solutions: Services customised to your unique requirements
- Industry-leading expertise: Experienced professionals across all IT domains
- Scalability: Solutions that grow with your business
- Cost-effective: Maximum value for your IT investment
Service Levels
Coverage Options
- Business hours support
- Managed IT services agreement
- After-hours support
- 24/7/365 support
- Priority response for critical issues
Hardware and Equipment Supply
We provide upgrading existing hardware and brand new equipment supply to keep your business running smoothly.
Equipment We Supply
- Firewalls
- Monitors
- Desktops
- Laptops
- Phone solutions
- Docking stations
M365, Azure & AWS Expertise
Our team specialises in Microsoft 365, Azure, and AWS services to provide comprehensive cloud solutions for your business.
Microsoft 365 Services
We are specialised in providing IT support for Microsoft M365 Migration as well as implementing it from scratch.
Get Started
Partner with us for reliable, efficient, and proactive IT support. Contact us today to elevate your business’s technology capabilities.